• Frequently Asked Questions

    Are there any special rates for Zoo Members if we bring our ID cards?

    • No, discounts are not offered to Zoo members.

    Do you offer any Birthday Party/ fundraiser packages?

    Are there any discount rates for group tickets?

    No. We’ll be happy to have your group, but everyone must pay full price.

    If you only want to go into the beer garden, do you need to pay the $15 admission fee?

    Yes, the beer garden is only available to event attendees who have bought a ticket.

    Is there any handicap parking close to the entrance of the Winter Wonderland?

    Yes, vehicles with handicap plates or placards may park in the pony barn parking lot adjacent to Winter Wonderland.

    Can I become a vendor?

    We don’t have room for any more food or beverage vendors this year, but let us know if you may be interested in vending at Winter Wonderland next year: http://www.bergencountywinterwonderland.com/contact-us

    Are pets allowed?

    No, pets are not allowed. Only service animals are permitted to enter the event premises.

    Are reservations needed to see Santa Claus?

    No, reservations are not required. Please check our calendar for when Santa will be visiting Winter Wonderland: http://www.bergencountywinterwonderland.com/calendar

    Is there an age requirement for ice skating?

    There is not an age requirement, but the smallest skates available to rent are Youth 9.

     

    What size skates are available to rent?

    Youth 9 to Men's 13

    Are helmets available to rent?

    No, helmets are not available to rent, but we encourage you to bring your own, especially if you are an inexperienced ice skater.