Frequently Asked Questions
What is included with my ticket?
- An Open Skate ticket is for 1 ice skating session during the time you selected. There is no admission charge during the Open Skate Season.
When can I go ice skating?
- Ice skating is held in sessions. When you purchase a ticket, 1 ice skating session is included for the date and time indicated on your ticket. You will only be permitted on the ice for the session you selected.
What do I do with my pre-purchased ticket?
- When you arrive, proceed in to the tent next to rink and check in at the counter.
Can I use my tickets on a different day than I selected?
- No, tickets cannot be transferred to another date. If you can not make the day or time you selected, you must request a refund in advance.
Is the rink open rain or shine?
- Inclement weather may cause the rink to be unsafe for ice skating. If the rink becomes unsafe, it will be closed. If your skating time slot is cancelled, you will be issued a refund.
What size skates are available to rent?
- The smallest size available is a Toddler 9. The largest size available is a Men's 13.
Is there an age requirement for ice skating?
- There is not an age requirement, but the smallest skates available to rent are Toddler 9.
Are there any discount rates for group tickets?
- No. We’ll be happy to have your group, but everyone must pay full price.
Do you offer any Birthday Party or Private Rental packages?
- For more information on birthday parties, CLICK HERE.
- The rink is available for private rentals when we are not open to the public. The hourly rental rate is $500. Special events will incur additional fees.
- For more information on private rentals, please email BCWWevents@co.bergen.nj.us.
Are pets allowed?
- No, pets are not allowed. Only service animals are permitted to enter the event premises.
Can I become a vendor?
- We don’t have room for any more food or beverage vendors this year, but let us know if you may be interested in vending at Winter Wonderland next year: http://www.bergencountywinterwonderland.com/contact-us
Are helmets available to rent?
- No, helmets are not available to rent, but we encourage you to bring your own, especially if you are an inexperienced ice skater. For more information on helmets, visit https://www.learntoskateusa.com/media/1208/helmets.pdf
Is the train and carousel open?
- The carousel is now closed for the season. The Train is only available for Let it Glow ticket holders.
Do you have ice bumper cars?
- Yes! Ice Bumper Cars are an exciting addition to our offerings. Please CLICK HERE for more information and to purchase tickets. Bumper Car sessions are run separately from Open Skate.
Can I bring my own food?
- On weekends, food must be bought from on-site food vendors. Outside food and beverages are not permitted.
Located at Van Saun County Park
216 Forest Avenue, Paramus, NJ
A huge thank you to all of our sponsors!
Brought to you by the
Bergen County Executive, James J. Tedesco III,The Bergen County Board of Commissioners, and
The Bergen County Parks Department
